A computer support specialist offers assistance and pc support to individuals and organizations. The professional provides online tech support and use various computer software. Commercial technical support providers are also known as network support professionals and computer tech support or Information Technology (IT) support providers. These certified experts support customers who are facing computer issues or major technical problems.
Computer Help and Technical Support
You don't have to disconnect your machine and take it into a store because 24/7 Techies can provide quality tech support anytime, anywhere using the Internet. As a Microsoft Gold Partner, our support levels adhere to Microsoft's most stringent standards.
What we do for you
Our tech support specialists, with the use of highly secure remote support tools, will manage your PC as if they were seated right next to you. 24/7 Techies deploys a suite of diagnostic and computer repair software to accurately find the root of any computer problems you're having and fix it quickly.
Before providing our quality tech support, one of our 24/Techies will simply explain what your PC's problems are and how we advise fixing them. All technical support tasks are carried out using industry and vendor recommended (Microsoft, Norton, etc.) best practices.
New Computer Setup / Upgrade
Bought a new PC? Our online tech support team will help you transfer your existing files, personal settings, and system preferences (bookmarks, saved passwords, etc.) to your new PC with ease. Additionally, 24/7 Techies' specialists will install essential security software and patches to keep your computer safe.
Planning to upgrade your existing computer? 24/7 Techies will take you through the various options available to help you make an informed decision.
Help connecting devices to Home Computer
Printers, scanners, smart phones, and cameras that you use with your home computer always seem to fail when you want them to work the most. 24/7 Techies will help you troubleshoot those annoying problems that crop up when transferring images from your camera to your PC or music from your PC to your MP3 Player. Our online tech support specialists will configure and troubleshoot your computer so that devices connecting with your PC deliver.
PC Maintenance
24/7 Techies will help you improve the performance of your computer by optimizing it and then, by keeping necessary applications regularly updated. This will help your PC run like new all the time, in the same way a regularly maintained car does. Regular PC maintenance removes viruses, spyware, and other nasty programs, ensuring that your computer's resources are utilized by essential, safe programs.
